Privacy Policy

Introduction

At Custom Graphic Novels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or register for our services
• Place an order for a custom graphic novel
• Subscribe to our newsletter
• Contact us via email or contact forms
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username and password)
• Payment information (credit card details, billing address)
• Photos, stories, and other content you provide for your custom graphic novel
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for custom graphic novels
• Create and manage your account
• Communicate with you about your orders, projects, and inquiries
• Send you marketing communications and newsletters (with your consent)
• Improve our website, products, and services
• Analyze usage patterns and website performance
• Prevent fraud and enhance security
• Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party service providers (e.g., payment processors, printing partners, shipping companies) who assist us in operating our business. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your account information at any time through your customer portal.
• Opt-Out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
• Delete: You can request deletion of your account and personal information, subject to legal and contractual obligations.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at contact@customgraphicnovels.com.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: